Effective Date: 5 June 2025

Welcome to www.findassign.com (the "Site"). This Privacy Policy ("Policy") describes how we collect, use, store, and share your personal information when you use our Site and services. Please read this Policy carefully to understand our practices regarding your information and how we handle it in accordance with applicable Indian data protection laws, including but not limited to the Information Technology Act, 2000 and the rules made thereunder.

By accessing or using the Site, registering an account, or interacting with our services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

Account Information: When you register, you provide your name, email address, phone number, password, and other profile information.

User-Generated Content: Any content or communication submitted through profiles, projects, chats, reviews, forums, and job postings.

Payment Details: We collect necessary billing and payment details to process transactions (handled through third-party payment processors).

b. Information Automatically Collected

Device and Usage Data: We collect information about your browser, IP address, device type, operating system, pages visited, and referring URLs.

Cookies and Tracking Technologies: We use cookies, tags, pixels, and similar tools for analytics, functionality, and marketing. You can manage cookie preferences in your browser settings.

c. Information from Third Parties

We may receive information from third-party service providers, identity verification vendors, analytics services, or publicly available sources.

2. Legal Basis for Processing

In accordance with Indian laws and, where applicable, international data protection regulations, our legal bases for processing include:

Your consent

Performance of a contract

Legal obligations

Legitimate business interests (such as fraud prevention, service improvement, and direct marketing)

3. How We Use Your Information

We use your personal information to:

Provide and manage your account and services

Facilitate communication between freelancers and clients

Personalize user experience and suggest relevant services

Improve our platform, services, and user satisfaction

Conduct analytics, performance monitoring, and marketing campaigns

Prevent fraudulent, illegal, or unauthorized activity

Comply with legal and regulatory obligations

Respond to your inquiries and offer customer support

4. Retention of Information

We retain your personal data as long as it is necessary for the purposes outlined in this Policy or as required by applicable laws. This includes fulfilling legal, tax, accounting, or other compliance obligations, resolving disputes, and enforcing our agreements.

5. Children’s Privacy

Our services are not intended for children under 18. Users under 18 may only use the Site through an account owned and operated by a parent or legal guardian. We do not knowingly collect data from children below 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

6. Sharing of Information

We may share your information with:

Service Providers: For hosting, analytics, identity verification, customer service, and payment processing.

Other Users: To facilitate job-related interactions between freelancers and clients.

Legal Authorities: When required by law or to protect our rights, users, or property.

Business Transfers: In the case of a merger, acquisition, or asset sale, user data may be transferred.

We ensure all third-party providers adhere to data confidentiality and security standards in line with applicable laws.

7. International Data Transfers

While our operations are primarily based in India, certain data may be processed or stored on servers located outside India by trusted partners. We ensure that any such transfers comply with applicable legal safeguards.

8. Security Measures

We implement industry-standard physical, technical, and organizational security measures to protect your data, including:

SSL encryption

Two-factor authentication

Access controls and regular audits

PCI-DSS compliance for payment data (via our payment providers)

However, no system is fully secure. Transmission over the internet is at your own risk, and we cannot guarantee the security of data sent to or through the Site.

9. Your Rights

Subject to applicable law, you may have the right to:

Access your personal data

Correct inaccuracies

Request deletion of data

Object to or restrict processing

Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at support@findassign.com. We may require verification of your identity before fulfilling your request.

10. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before submitting any data.

11. Account and Information Deletion

You can request account deletion by contacting our support team. Note:

We may retain certain data for legal, fraud prevention, or legitimate business purposes.

Deleted content may persist in cached or archived formats or as copies retained by other users.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last Updated” date. Significant changes will be communicated via email or site notifications where appropriate.

We recommend reviewing this Policy regularly to stay informed of our data practices.

13. Contact Us

For any privacy-related concerns, questions, or to exercise your rights under this Policy, please contact:

Email: support@findassign.com

Subject Line: Privacy Policy Inquiry

This Privacy Policy is governed by and interpreted in accordance with the laws of India.

This Policy has been developed in favor of the data practices of the company:

Andey Media Technologies Pvt Ltd, Andheri West, Mumbai.